Harjiv Singh Rekhi, VP & Client Partner, ProHance

The past two years have shown us that working from home is a new experience for everyone, but it is especially difficult for executives

According to surveys, more than 60% of managers believe they are unsure about remote work and people management. “

– Harjiv Singh Rekhi, VP & Client Partner, ProHance

GURGAON, HARYANA, INDIA, Nov 17, 2021 /EINPresswire.com/ – 2022 will continue to show us how work patterns have played out; These long-term strategies may not be the answer yet, so let’s keep taking steps in real time. Recently, pollution also became a reason to announce local office closures in northern India. While customers demand the same level of service around the clock and employees want to work from home, how do companies deal with these expectations without putting them at risk? More than enough has been written about the emotional and social impact of COVID 19 over the past year and a half, and rightly so, but have the industry and the experts talked enough about human resource managers? No, not as much as it should have been. Managers are used to operational unpredictability, but Covid has plunged them into the deep end without warning and some of them have shown remarkable ability to learn new things and adapt to new situations. Working from home is a new experience for everyone, but it’s especially difficult for managers.

India is a beginner in the home office concept, and an entire generation that did not believe in it is now corrected. Everything around us is changing, including the way companies work, but the big question is whether managers control the situation technologically. According to surveys, over 60% of managers believe they are unsure about remote work and people management. With teams in the office, managers could address concerns and issues immediately, but they need a more urgent and practical approach in the current situation.

“A manager is someone who creates simplicity in chaos, harmony in conflict and opportunities in battle.” This is a nice way of saying what a manager should do, but there is a big “how” behind it. Management is not just about the softer components of the community, it is also about the analytical strength to predict a crisis that can only be reached when managers have the tools and technology to create a culture without surprises.

Managers need to be part of a digital ecosystem in today’s world as technology is quickly penetrating our daily lives. If not invested adequately in technology, companies would fall behind the curve, leaving managers unprepared to interact and compete with the outside world. More than ever, you need performance, workload, and volume data to make informed, real-time decisions and ensure continuity. People have been at the center of organizational initiatives for years, but the time has come for managers to be seen as key enablers in keeping it that way. They are ultimately responsible for driving change and creating an environment for success, but if they don’t feel empowered and qualified to handle the change, the results can be disastrous.

Operations management in a distributed environment like today is a completely different task and requires software solutions to enable a hybrid environment. To effectively manage the workforce and run the business optimally, software is needed that can provide “actionable” insights into performance, productivity, workload, utilization, and so on. Management also involves making sure that companies’ compliance positions are intact and that data is secure, but how do managers ensure this when there is no technology to detect a security anomaly? It was easier to identify someone who was trying to steal data while everyone was in the office, but it’s hard to do it today without technology. Another example is business continuity planning; How many managers today know where their employees are, what area of ​​the world they work in and whether the person on the other end of the line is the one who should work?

This is where a well-designed tech stack and intelligently integrated software can help make things a lot smoother and more predictable.

The future of work is changing and the demand for an operations management platform will continue to grow. A digital ceiling is not complete without an investment in technology that gives you eyes and ears for your operations and the ability to turn on lights when it gets dark. Managers are only as good as their teams and as good or bad as the last issue. Provide them with the tools to properly manage work and people, then hold them accountable – without this investment they will unfortunately not be successful!

About ProHance:
ProHance, a leading desktop SaaS platform, offers future-proof, uniform work-related analysis and data acquisition to enable informed decisions in real time. ProHance enables companies to effectively allocate resources and balance the loads between teams; This leads to the fact that the operation becomes agile, customer-oriented, efficient and lean.

Kishore Reddy
+91 96545 33880
email us here

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November 17, 2021, 09:15 GMT

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