Law firms planning their back-to-office policies are now faced with a difficult balancing act between client and attorney requirements, especially after Morgan Stanley sent a message instructing outside attorneys to work in or out of offices Endangering the quality of customer service.

According to a letter received from, Eric Grossman, CLO of Morgan Stanley, told attorneys Thursday that they must be back in the office to develop the skills of young attorneys, provide excellent legal services to the bank, and an “accomplishment” to see advantage. ”He said the bank will not consider Zoom technology in“ critical meetings ”.